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Build A FAQ List of Categories
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- How do I switch the user feedback feature on or off?
- How do I reset the user feedback stats?
- How do I change the type of list used on the FAQ pages?
- Will the header and footer parse SSI's?
- Can I use HTML tags when adding questions?
- Can I use HTML tags when adding new category names?
- What is the "File extension" option used for?
- Why do I see the word "AnD" whenever I enter an &?
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How do I switch the user feedback feature on or off?
Click on "Settings" in the admin control panel. Set "User Feedback" to either "Yes" or "No". Each FAQ page you have created will be automatically updated.
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How do I reset the user feedback stats?
From the "Summary" page, click on the Category name. The link to reset stats will be in the table header on the next page.
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How do I change the type of list used on the FAQ pages?
From the admin control panel, click on "Settings" and select the type of list you desire. Each page you have created will be automatically updated to reflect your selected option.
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Will the header and footer parse SSI's?
Yes, because your FAQ pages are actual web readable files, you can use Server Side Includes, JavaScript or anything else you could normally add to a HTML page.
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Can I use HTML tags when adding questions?
Yes, any HTML tag is valid.
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Can I use HTML tags when adding new category names?
Yes, you can use HTML anywhere, including category names and descriptions.
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What is the "File extension" option used for?
Use this to name or rename the types of files created by Build A FAQ. The default file type is "shtml" but you can rename it to htm, html, asp or any other valid web file type.
When you change the extension, links on the main page that point to all categories are also updated. However, if you have any other links that point to the main page or categories, you will need to manually update them to reflect the change in file names. For example, lets say you changed the file types from shtml to html
The main list is now found at index.html and the links on that page now all point to .html files.
You should change this to suit your needs early on in the FAQ building process. If you have found that you no longer wish to use the new file names, or renaming all external links was more work than you had bargained for, you can always change the name back to shtml.
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Why do I see the word "AnD" whenever I enter an &?
This is because browsers are slightly confused when the ampersand is used in a text field. For example, let's say you wanted to print the < symbol on your web page. You could simply type in < and it would show up as expected. However, the next time you edit the list of questions, < will show up in the text field as < and when submitted, the script would think that is what you entered and record it as such.
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